Privacy Policy
Last updated: October 9, 2025
Our Commitment to Privacy
At InsureNZ, your privacy matters. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our insurance comparison service.
1. Information We Collect
We may collect the following types of information when you use our site:
Personal Information
- Name and contact details (e.g., email address, phone number, suburb)
- Date of birth and age
- Insurance preferences and requirements
- Health or lifestyle information relevant to insurance
- Any additional details you provide during the quote process
Technical Information
We automatically collect technical information including:
- IP address and browser information
- Device type and operating system
- Pages visited and time spent on our website
- Referring website information
- Cookies and similar tracking technologies
2. How We Use Your Information
Primary Uses:
- To provide personalized insurance quotes
- To connect you with suitable licensed insurance providers or brokers
- To improve your user experience and provide customer support
Secondary Uses:
- Analytics and service improvements
- Regulatory compliance and risk management
- Fraud prevention and technical monitoring
3. Who We Share Your Information With
We may share your information with:
Licensed Insurance Providers and Brokers
Including Evolve Group Limited (FSP711891) and other licensed providers registered on the Financial Service Providers Register (FSP) to deliver quotes and offers relevant to your needs. We may share your information with one or more of these partners depending on your location, insurance needs, and partner availability.
Authorized Service Providers
Who help operate our platform under strict confidentiality agreements (e.g., hosting, form handling, analytics).
Regulators or Legal Authorities
When required by law, court order, or to prevent fraud, including Financial Markets Authority or Privacy Commissioner.
Related Entities
Within our corporate group, subject to the same privacy protections.
Important Note:
Our partner network may change from time to time to ensure we provide you with the best possible service and coverage options. We only work with licensed providers who meet our strict quality and compliance standards.
All third parties we work with are required to:
- Be registered on New Zealand's Financial Service Providers Register (where applicable)
- Comply with the Privacy Act 2020 and other applicable laws
- Use your information only for the specified purposes
- Maintain appropriate security measures
We do not sell your personal information to unrelated third parties.
4. Data Security
We implement industry-standard security measures to protect your information:
- SSL encryption for data transmission
- Secure data storage with regular backups
- Access controls and authentication systems
- Regular security audits and updates
- Staff training on data protection practices
5. Your Rights
Under New Zealand privacy law, you have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate information
- Request deletion of your personal information
- Withdraw consent for marketing communications
- Lodge a complaint with the Privacy Commissioner
To exercise these rights, contact us at hello@insurenz.co.nz
6. Cookies and Tracking
We use cookies to enhance your experience on our website:
- Essential Cookies: Required for basic website functionality
- Analytics Cookies: Help us understand how visitors use our site
- Marketing Cookies: Enable personalized content and advertisements
You can control cookie settings through your browser, though this may affect website functionality.
7. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Typically, we keep quote information for 7 years and marketing preferences until you opt out.
8. International Transfers
Some of our service providers may be located outside New Zealand. When we transfer information internationally, we ensure appropriate safeguards are in place to protect your privacy.
9. Changes to This Policy
We may update this privacy policy from time to time. We'll notify you of significant changes via email or website notice. The "last updated" date at the top indicates when changes were made.
10. Contact Us
If you have questions about this privacy policy or our data practices, contact us:
InsureNZ
Auckland, New Zealand
Email: hello@insurenz.co.nz
Contact form: /contact