Privacy Policy

1. Information We Collect

Personal Information

When you use our service to compare insurance quotes, we collect:

• Your name and contact details (email, phone number, address)
• Information about your insurance needs and preferences
• Details about your current insurance coverage (if applicable)
• Demographic information such as age group and location
• Information about your assets that need insurance coverage

Technical Information

We automatically collect technical information including:

• IP address and browser information
• Device type and operating system
• Pages visited and time spent on our website
• Referring website information
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Provide you with personalized insurance quotes and comparisons
• Connect you with appropriate insurance providers
• Improve our service and website functionality
• Send you relevant information about insurance products and services
• Comply with legal and regulatory requirements
• Prevent fraud and ensure platform security
• Analyze usage patterns to enhance user experience

3. Information Sharing

Insurance Partners

We share your information with insurance providers you choose to receive quotes from. This enables them to provide accurate quotes and contact you directly about their services.

Service Providers

We work with trusted third-party service providers who help us operate our platform:

• Technology and hosting providers
• Analytics and marketing platforms
• Customer support tools
• Payment processing services

Legal Requirements

We may disclose your information when required by law or to protect our legal rights, prevent fraud, or ensure platform security.

4. Data Security

We implement industry-standard security measures to protect your information:

• SSL encryption for data transmission
• Secure data storage with regular backups
• Access controls and authentication systems
• Regular security audits and updates
• Staff training on data protection practices

5. Your Rights

Under New Zealand privacy law, you have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate information
• Request deletion of your personal information
• Withdraw consent for marketing communications
• Lodge a complaint with the Privacy Commissioner

To exercise these rights, contact us at hello@insurenz.co.nz

6. Cookies and Tracking

We use cookies to enhance your experience on our website:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Marketing Cookies: Enable personalized content and advertisements

You can control cookie settings through your browser, though this may affect website functionality.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Typically, we keep quote information for 7 years and marketing preferences until you opt out.

8. International Transfers

Some of our service providers may be located outside New Zealand. When we transfer information internationally, we ensure appropriate safeguards are in place to protect your privacy.

9. Changes to This Policy

We may update this privacy policy from time to time. We'll notify you of significant changes via email or website notice. The "last updated" date at the top indicates when changes were made.

10. Contact Us

If you have questions about this privacy policy or our data practices, contact us: