Disclaimer

Important information about InsureNZ's service limitations and scope

Important Notice

Please read this disclaimer carefully. It contains important information about the limitations and scope of the services provided through this site.

This site is operated by Evolve Group Limited (FSP711891), a licensed Financial Advice Provider regulated by the Financial Markets Authority. All enquiries through this site are handled by Evolve Group Limited.

General Information Only

The information provided on InsureNZ is general in nature and does not take into account your individual circumstances, needs, or objectives. The site provides general information and comparison tools. Personalised financial advice is provided by Evolve Group Limited's licensed advisers. Always consider your specific situation and consult with a qualified advisor if needed.

Insurance Providers We Work With

Our Financial Advice Providers work with the following insurance providers:

  • Personal Insurance: Partners Life, AIA, Fidelity Life, Asteron, Nib Medical
  • Fire & General: AMP General (underwritten by Vero)

We do not represent every insurer in the market. There may be other options available that are not listed here.

Quote Accuracy

Quotes provided through our platform are estimates based on the information you provide. Actual premiums may differ due to:

  • Additional underwriting requirements
  • Changes in risk assessment
  • Updated information or circumstances
  • Insurer pricing changes
  • Specific policy terms and conditions

Product Information

Product information and features displayed are based on publicly available information and may not reflect the most current policy terms. Always review the Product Disclosure Statement (PDS) and policy documents before making a purchase decision.

Commission Disclosure

Evolve Group Limited receives commissions from insurance providers when customers purchase policies. The commission structure is as follows:

Personal Insurance (Life, Health, Trauma, Income Protection)

  • Initial commission: 0% to 220% of the first year's premium
  • Ongoing servicing commission: 0% to 30% per annum

Fire & General Insurance (Home, Contents, Car, Business)

  • Commission: 0% to 25% of premium
  • Same rate applies on renewal annually

Evolve Group Limited does not receive any volume-based or sales target-based payments from insurance providers.

These commissions do not affect the price you pay for insurance. Our recommendations are based on matching your stated needs with available products.

No Guarantee of Acceptance

Receiving a quote does not guarantee that an insurer will accept your application. Insurance providers may decline applications based on their underwriting criteria and risk assessment.

Claims and Customer Service

InsureNZ is not responsible for claims handling, customer service, or disputes with insurance providers. These matters are handled directly between you and your chosen insurer.

Third-Party Content

Our website may contain links to third-party websites and information from external sources. We are not responsible for the accuracy or content of these external sources.

Technology and Availability

While we strive to maintain our service, we cannot guarantee:

  • Continuous availability of our website or services
  • Error-free operation of our platform
  • Compatibility with all devices and browsers
  • Real-time accuracy of all displayed information

Regulatory Compliance

This site is operated by Evolve Group Limited (FSP711891), a licensed Financial Advice Provider regulated by the Financial Markets Authority. You can verify our registration on the Financial Service Providers Register.

Evolve's dispute resolution scheme is Financial Services Complaints Limited (FSCL). For details, see our Complaints Process page.

Market Changes

Insurance markets, regulations, and products change frequently. Information displayed on our platform reflects conditions at the time of display and may become outdated.

Your Responsibility

You are responsible for:

  • Providing accurate information for quotes
  • Reading and understanding policy terms before purchasing
  • Disclosing all relevant information to insurers
  • Maintaining adequate insurance coverage for your needs
  • Understanding your policy obligations and exclusions

Need More Information?

If you need clarification about any aspect of our service or have specific insurance questions, please contact our team or consult with a licensed insurance advisor.

Contact Our Team

Limitation of Liability

To the maximum extent permitted by law, InsureNZ limits its liability for any direct, indirect, or consequential damages arising from the use of our service. This disclaimer should be read in conjunction with our Terms of Service.