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Insurer: QBE Insurance NZ (qbe)
Product: QBE Steadfast Commercial Motor Vehicle (commercial-motor)
Vertical: business-car
Wording effective: 2019-01-01
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> _Markdown transcription of QBE Insurance NZ QBE Steadfast Commercial Motor Vehicle policy wording, effective 2019-01-01. Source: https://baileysinsurance.co.nz/wp-content/uploads/2025/07/QBE-Steadfast-Commercial-Motor-Vehicle-Wording-QBE-STFTQMV0119.pdf_

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TABLE OF CONTENTS

INTRODUCTION                                                                                                 3


INSURANCE AGREEMENT                                                                                          4


POLICY COVER OPTIONS                                                                                         4


WHEN COVER APPLIES                                                                                           5


SECTION 1: COVER FOR THE INSURED VEHICLE                                                                     5


SECTION 1: AUTOMATIC POLICY EXTENSIONS                                                                       5


SECTION 1: OPTIONAL POLICY EXTENSIONS                                                                       12


SECTION 1: EXCLUSIONS                                                                                       14


SECTION 1: BASIS OF SETTLEMENT                                                                              15


SECTION 2: LIABILITY TO THIRD PARTIES                                                                       16


SECTION 2: AUTOMATIC POLICY EXTENSIONS                                                                      17


SECTION 2: EXCLUSIONS                                                                                       20


SECTION 2: BASIS OF SETTLEMENT                                                                              22


GENERAL POLICY EXTENSIONS APPLICABLE TO SECTIONS 1 AND 2 AUTOMATIC EXTENSIONS                               22


OPTIONAL POLICY EXTENSIONS                                                                                  24


GENERAL POLICY EXCLUSIONS                                                                                   26


HOW TO CLAIM                                                                                                28


GENERAL CONDITIONS                                                                                          30


DEFINITIONS                                                                                                 33




2                                          QBE – Steadfast Commercial Motor Vehicle Wording (012019) STFTQMV0119
INTRODUCTION
WELCOME
Welcome to QBE. Thank you for selecting us as your insurer.


ABOUT THIS POLICY
Your Commercial Motor Vehicle Policy consists of:

1. this policy document, and

2. the schedule, and

3. any endorsements or warranties that we apply, and

4. the information you have provided in the application for insurance
   to us.


ABOUT STEADFAST
Steadfast NZ Ltd (Steadfast) is part of Steadfast Group Ltd, an Australian Stock Exchange listed company. It
includes a network of insurance brokerages who operate in New Zealand as Steadfast Brokers. This policy is
available exclusively to you through a Steadfast broker.
Steadfast does not issue, guarantee or underwrite this policy.


YOUR DUTY OF DISCLOSURE
When you apply for insurance, you have a legal duty of disclosure. This means you or anyone acting on your
behalf must tell us everything you know (or could be reasonably expected to know) that a prudent insurer
would want to take into account in deciding:

1. to accept or decline your insurance, and/or

2. the cost or terms of the insurance, including the excess.

You also have this duty every time your insurance renews and when you make any changes to it.

Information you will need to disclose includes:

»   circumstances which could increase the risk of an insurance claim;

»   any criminal offences or convictions;

»   any cancellation, refusal to renew insurance or imposing of special terms by another insurer;

»   insurance claims you have made in the past.

Information you do NOT need to disclose includes:

»   circumstances which would diminish the risk of an insurance claim;

»   anything that we know or would be expected to know in the ordinary course of our business;

»   anything that we advise you do not need to disclose.

Examples of relevant facts for Motor Vehicle insurance may include:

a. any previous traffic violations including speeding, reckless driving, drink-driving or drug driving.

b. any non-factory modifications (whether structural, performance or cosmetic) to an insured motor vehicle.

c. any change of use of an insured motor vehicle (for example a private car now used for business use)

d. any previous accidents, or history of your losses, whether you were insured at the time or not.




QBE – Steadfast Commercial Motor Vehicle Wording (012019) STFTQMV0119                                          3
If you or anyone acting on your behalf breaches this duty, we may treat this policy as being of no effect and to
have never existed.


EXAMPLES
We have used examples and comments to make parts of this policy document easier to understand. These
examples and comments are printed in italics and do not affect or limit the meaning of the section they refer to.


HEADINGS
The headings in this policy document are for reference only and do not form part of it. They must not be used
when interpreting the policy document.


DEFINED WORDS
If a word is shown in bold, it has a specific meaning. There is a list of these words and what they mean in this
policy in the section ‘DEFINITIONS’.




INSURANCE AGREEMENT
OUR AGREEMENT
You agree to pay us the premium and comply with this policy. In exchange, we agree to insure you as set out
in this policy.




POLICY COVER OPTIONS
Your vehicles will be insured under one of the following Cover Options. The option that applies will be shown
on the schedule.


Comprehensive Cover
Provides:

1. Full cover under Section 1 – Cover for the Insured Vehicle, and

2. Full cover under Section 2 – Liability to third parties


Third Party, Fire and Theft
Provides:

1. Limited cover under Section 1 – Cover for the Insured Vehicle only covering accidental loss to the
   insured vehicle caused by: fire, lightning, explosion, theft (including attempted theft), and

2. Loss covered in Section 1 – Automatic Extensions- Uninsured Third Party Protection, and

3. Full cover under Section 2 – Liability to third parties.


Third Party Only
Provides:

1. Loss covered in Section 1 – Automatic Extensions- Uninsured Third Party Protection, and

2. Full cover under Section 2 – Liability to third parties.



4                                                       QBE – Steadfast Commercial Motor Vehicle Wording (012019) STFTQMV0119
WHEN COVER APPLIES
There is only cover under this policy when any vehicle insured under this policy is being used by any driver
with your consent:

1. for your business or occupation as advised to us prior to inception of this policy or any renewal, or

2. for your private, social or domestic purposes.



SECTION 1: COVER FOR THE INSURED VEHICLE
Cover
We will insure you for accidental loss to an insured vehicle occurring anywhere in New Zealand, including
transit between islands of New Zealand, during the period of insurance.



SECTION 1: AUTOMATIC POLICY EXTENSIONS
In addition to the cover under ’Section 1: Cover for the Insured Vehicle’, we also provide the following
Automatic Policy Extensions.

These extensions apply automatically where you have:

1. Comprehensive cover option shown in the schedule; or

2. Third Party Fire and Theft cover option shown in the schedule and there is a claim under Section 1 of this
   policy for fire or theft of the insured vehicle; and

3. There is a valid claim under ’Section 1: Cover for the Insured Vehicle’, unless specified otherwise.

These extensions are otherwise subject to the terms and exclusions of the policy.

Except as otherwise stated, where a limit is specified in the extension, this is in addition to the maximum liability
under ‘Section 1: Basis of Settlement’. Otherwise, any payment under an extension is subject to the maximum
amount payable under ‘Section 1: Basis of settlement’.


Accessories and spare parts away from the vehicle
You are insured for any insured vehicle accessories, ancillary equipment including buckets, hose, drill bits,
and spare parts while not fitted to the insured vehicle and stored at:

a. your office or depot,

b. your home, or

c. any secured worksite.

The most we will pay under this extension is $5,000 for any one event unless a different amount is specified in
the schedule.

Our liability will be within the maximum liability under ‘Section 1: Basis of Settlement’.


Appreciation - Mechanical Plant
Section 1 is extended to cover you for appreciation of the market value of the mechanical plant specified in
the vehicle declaration as a result of loss covered under Section 1, subject to the following:

a. The specified market value of the mechanical plant was accurate at the time of inception or renewal of
   this policy, and

b. The appreciation shall be of no greater than 25% of the value specified in the vehicle declaration.



QBE – Steadfast Commercial Motor Vehicle Wording (012019) STFTQMV0119                                                   5
Car pooling agreement
Payment made by passengers as part of a car pooling agreement does not constitute the conveyance of
passengers for hire or reward. A car pooling agreement is where you share a vehicle journey to a common
destination with another passenger to reduce both person’s travel costs.


Claim preparation costs
We shall be liable for costs and expenses as may be reasonably incurred by you for the preparation,
presentation, negotiation, certification and/or justification of claims made under this policy (but not costs
incurred in disputing a claim).

Salaries, wages and overheads of your employees and consultants shall be deemed to be part of such costs and
expenses.

There shall be no liability under this clause for such costs and expenses for any one claim unless it exceeds $100
in total nor shall there be any liability if any claim is not admissible under this policy.

The most we will pay under this extension is $5,000 for any one event, unless a different amount is shown in
the schedule.


Completion of journey costs and Emergency Accommodation
When, as a result of a loss covered under Section 1, your journey cannot be continued, this policy covers your
reasonable costs not covered by any other insurance, warranty program, driver or vehicle assist program incurred
in:

a. hiring another vehicle of similar make and model to complete the journey, or to return you or your driver
   to where the journey first commenced; and

b. returning the insured vehicle to the premises where it is normally based following its repair, or the cost of recovering
   it in the event of theft; and
c. Emergency accommodation

The most we will pay under this extension is $10,000 for any one event, unless a different amount is shown in
the schedule.


Condemned buildings and carparks
If as a result of a natural disaster, you are unable to recover the insured vehicle from a building or carpark due
solely to the denial of access to that building or carpark we will pay for the reasonable costs of hiring a similar
replacement vehicle subject to:

a. a maximum cost of $200 per vehicle per day, and

b. $15,000 in total; for any one event.
There is no cover for this extension for the first 7 days for any one event.


Death by Accident
If the driver or non-fare paying passengers of the insured vehicle dies as a result of an accident covered by
this policy, whether or not death occurs at the time of the accident, we will pay $10,000 to you, regardless of
any other insurance.




6                                                          QBE – Steadfast Commercial Motor Vehicle Wording (012019) STFTQMV0119
Disability Modifications
If you or one of your employees operating an insured vehicle (including riding as a passenger) are injured
as a direct result of an accident covered under Section 1, and this results in permanent disability which
necessitates vehicle modifications (e.g. hand controls), Section 1 covers the reasonable cost of these
modifications to any one vehicle.
However, we are only liable for the amount in excess of any amount payable by the Accident Compensation
Corporation, or any other insurer and the most we will pay under this extension is $10,000 for any one event,
unless a different amount is shown in the schedule.


Employees’ Vehicles
Section 1 is extended to cover vehicles (including vehicle accessories and spare parts normally carried on
or used in connection with any such vehicles) owned by your employees that are used in the course of your
business, provided:

a. your employee has personal vehicle insurance for the vehicle but that policy does not respond because of
   this business use;

b. the vehicle is not ordinarily and normally used in the course of your business, and is used in the course of
   your business for no more than 10 days during the 12 months prior to the loss.


Expediting Expenses
This policy is extended to cover you for the reasonable costs of express freight including airfreight and overtime
to expedite repairs to the insured vehicle as a result of loss covered under Section 1 of this policy.


First Aid Kits
In the event of an accident covered under Section 1 of this policy, we will pay to replace or restock any first
aid kits or equipment in the vehicle damaged or used as a result of that accident.


Fitout removal and reinstallation
If the insured vehicle has undergone customised fitout which is included in the sum insured (for the purpose
of conducting your business, such as custom interiors, shelving and cabinetry, permanently affixed plant and
equipment) and following accidental loss, is a total loss, should you wish to retain the fitout we will pay for
the removal and reinstallation of the fitout from the vehicle.

The value of any fitout removed will be deducted from the final settlement of the vehicle.

The most we will pay under this extension is $10,000 for any one event unless a different amount is specified in
the schedule.


Funeral Expenses
If a driver and/or passenger/s dies as the direct result of an accident covered by this policy, whether or
not death occurs at the time of the loss, this policy covers all funeral expenses associated with the burial or
cremation of the deceased, in addition to any amount payable by the Accident Compensation Corporation or any
other insurer.

This policy also covers any travel costs within New Zealand of the deceased’s immediate family (e.g. parents,
spouse or partner, children, or siblings) necessarily incurred as a result of attending the funeral.

The most we will pay under this extension is $10,000 for any one event, unless a different amount is shown in
the schedule.




QBE – Steadfast Commercial Motor Vehicle Wording (012019) STFTQMV0119                                                7
Goods in Transit
If an insured vehicle suffers loss caused by an event covered under Section 1, this extension covers loss
directly caused by the same event to goods owned by you carried on or in the insured vehicle at the time of
the loss for the specific purpose of a single relocation (such as a delivery to customer’s premises or to a
warehouse).
The most we will pay under this extension is $10,000 for any one event, unless a different amount is shown in
the schedule.


Hoists, hydraulic lifts and rams
Section 1 covers mechanical breakdown or mechanical failure of any hoists or hydraulic rams permanently
attached to the insured vehicle, where such failure or breakdown is not due to wear and tear or lack of
regular maintenance.
Section 1: Exclusions - Vehicle Parts, does not apply to this extension.

The most we will pay under this extension is $10,000 for any one event unless a different amount is shown in
the schedule.

An excess of $500 applies for any claim under this extension.


Ingestion or Entanglement of Foreign Objects
We will cover you for accidental loss resulting from entry, entanglement or ingestion of any foreign object into
any mulching, chipping or agricultural implement or machine, provided this occurs whilst the insured vehicle is
being operated for the purpose for which it was designed.

The most we will pay under this extension is $50,000 for any one event unless a different amount is shown in
the schedule.

Our liability will be within the maximum liability under ‘Section 1: Basis of Settlement’.


Keys and Locks
Where any keys giving access to the insured vehicle are lost, stolen or believed on reasonable grounds to have
been duplicated without your permission during the period of insurance, we will cover the costs reasonably
incurred in digital recoding, replacing the keys and altering or replacing the locking mechanism.
The most we will pay under this extension is $5,000 for any one claim to one insured vehicle or $20,000 any
one event, unless a different amount is shown in the schedule.

Our liability will be within the maximum liability under ‘Section 1: Basis of Settlement’.
An excess of $250 applies for any one claim under this extension.


Lease Value
If the insured vehicle is leased and becomes a total loss as a result of an event covered under Section 1 of
this policy, we will pay the greater of the reasonable market value or residual value of the insured vehicle.
This does not include:

a. penalties for early termination, or

b. penalties for any additional distance travelled, or unpaid obligations under the lease at the time of the
   loss, or

c. penalties resulting from lack of servicing or poor maintenance, or

d. ‘balloon’ payments, or

e. the amount by which the residual value of the insured vehicle exceeds 120% of its market value.




8                                                       QBE – Steadfast Commercial Motor Vehicle Wording (012019) STFTQMV0119
Load Recovery and Debris Removal costs
Section 1 of this policy is extended to cover the reasonable costs incurred in salvaging and debris removal of any
load carried by an insured vehicle. This includes the reasonable costs of reloading or trans-shipping the load to
the nearest place of safe storage and necessary disposal costs.

The most we will pay under this extension is $25,000 for any one event, unless a different amount is shown in
the schedule.


Misfuelling
You are insured for accidental loss directly caused by operation of the insured vehicle with the incorrect fuel
type (diesel into a petrol vehicle or petrol into a diesel vehicle), if you have taken reasonable care to avoid the
loss.

The most we will pay under this extension is $10,000 for any one event unless a different amount is specified
in the schedule.

Our liability will be within the maximum liability under ‘Section 1: Basis of Settlement’. The

exclusion “Vehicle Parts” does not apply to this extension.



Mutually Acceptable Assessors
An assessor mutually agreed upon by us and you will assess any loss under this policy.


New Replacement Vehicle
If a car, station wagon, utility, van or four-wheel drive vehicle under 3,500kgs suffers a total loss in terms
of the basis of settlement under Section 1 of the policy within 12 months of it being first registered as a new
vehicle in New Zealand, we will either:

a. provide a new replacement vehicle of the same make, model and specification, or

b. if a new replacement is not available, pay the price for which such a vehicle was last available.


Off Road Tyre/Track Damage
Section 1 of this policy is extended to cover loss during the period of insurance to any tyre (including its inner
tube) or tracks fitted to an insured vehicle not principally used for driving on public roads, regardless of whether
there has been loss to any other part of the insured vehicle or not.

We will indemnify you by either:

a. Repairing the damage; or

b. Paying an amount equal to the reasonable cost of repair; or
c. Replacing the tyre or tracks; or

d. Paying an amount equal to the cost of the tyre or tracks.

The most we will pay under this extension is the purchase price of a new replacement tyre or tracks, less a
reasonable deduction for the damaged tyre’s or track’s wear and tear, but in all cases not exceeding $5,000,
during any one period of insurance.
No excess applies to this extension.

Section 1: Exclusions – Tyres, does not apply to this extension.




QBE – Steadfast Commercial Motor Vehicle Wording (012019) STFTQMV0119                                                  9
Personal effects
We will extend this insurance to cover accidental loss to the driver and non-fare paying passengers’ personal
effects as a direct result of accidental loss to the insured vehicle that is covered under this policy.

For the purpose of this extension ‘personal effects’ means any item of clothing (including reading and
sunglasses) or any personal item normally carried (such as a handbag, wallet, personal music device or mobile
phone) but excluding any laptop or item of luggage.

The personal effects are insured for their market value.

The most we will pay for under this extension is $3,000 for any one event unless a different amount is specified
in the schedule.

An excess of $500 applies to this extension.


Portable Electronic Equipment
When the insured vehicle suffers loss covered by Section 1 of this policy we will cover you for accidental
loss to portable electronic equipment. We will pay the reasonable replacement cost of the property up to
$1,000 for any one item and $5,000 in total.

An excess of $250 applies to any claim under this extension including where the cause of loss is theft.

Where the insured vehicle suffers a total loss, the amount payable under this extension is in addition to the
basis of settlement of the loss of the insured vehicle itself.


Re-installation Costs
When an insured vehicle is a total loss as a result of an event covered under Section 1, we will contribute to
the de-installation/re-installation costs associated with loss to LPG, CNG units, in-vehicle cameras, meters and
the like. The value of any item that is de-installed/re-installed will be deducted from the final settlement of the
vehicle.

The most we will pay under this extension is $2,500 per event, unless a different amount is shown in the
schedule.


Reinstatement of Amount of Insurance
Where loss is covered under Section 1, the amount by which that cover reduces the sum insured, is automatically
reinstated after the repair of the vehicle loss and prior to any additional premium required for such reinstatement.


Relief Driver Costs
If as the result of an accident involving an insured vehicle primarily used for the purpose of transporting goods
for reward or fare-paying passengers following loss covered under Section 1 of this policy, your driver is

a. injured and unable to return to work; or

b. temporarily stood down for counselling purposes (such as for counselling following a fatal accident),

you are covered for the reasonable and necessarily incurred costs of employing a relief driver to continue your
business.

The most we will pay under this extension:

1. for any single day is $250, and

2. in total for any one event is $5,000, unless a different amount is specified in the schedule.




10                                                       QBE – Steadfast Commercial Motor Vehicle Wording (012019) STFTQMV0119
Repair Authorisation
You may authorise any reasonable repairs for accidental loss to an insured vehicle up to a maximum of
$1500 without prior notice to us.

If the estimated repair costs exceed this amount, repairs must not be commenced without our consent or our
assessor’s consent. We or our assessor must be given the opportunity of examining the loss to the insured
vehicle prior to repair.

Our liability will be within the maximum liability under ‘Section 1: Basis of Settlement’.


Rewards
This extension covers any reward offered with our prior approval, to secure the return of an insured vehicle
that has been stolen if the theft is covered under Section 1 of this policy.

The most we will pay under this extension is $5,000 for any one event, unless a different amount is shown in
the schedule.


Salvage, Safety and Security
This extension covers the reasonable costs incurred in salvaging or recovering the insured vehicle, including
the costs of ensuring its safety, security and delivery to a place of suitable repair or inspection, as a result of
loss covered under section 1 of this policy.

We will also cover the reasonable costs of storage of the insured vehicle after a claim for loss has been
lodged and which has been accepted by us.


Sets (wheel rims)
Where accidental loss to an insured vehicle includes damage to a wheel rim that is part of a set and is
unable to be repaired or replaced we will:

a. replace the set with a set that is equivalent in style, quality, and pre-damage condition, or

b. pay you an amount equal to the cost of replacing the set that is equivalent in style, quality, and pre-damage
   condition.

The most we will pay under this extension is $10,000 for any one event. Our liability will be within the maximum
liability under ‘Section 1: Basis of Settlement’.


Signwriting
When the insured vehicle suffers loss covered by Section 1 of this policy, we will pay the reasonable cost of
repair or replacement of signwriting, artwork, wraps and or graphics existing at the time of loss, provided that:

a. The market value plus the value of the replacement signwriting does not exceed the insured vehicle’s
   value as provided in the vehicle declaration; and

b. The value of the signwriting does not exceed $2,500 per insured vehicle.




QBE – Steadfast Commercial Motor Vehicle Wording (012019) STFTQMV0119                                                 11
Theft Costs
If a loss caused by theft of the insured vehicle is covered under Section 1, this extension covers the necessary
and reasonable costs incurred by you of hiring another vehicle of a similar make and model provided that:

a. you make all reasonable efforts to purchase a replacement vehicle as soon as possible; and

b. the period of cover for the extension begins at the date the insured vehicle is stolen and ends when we
    have settled the claim in full or the insured vehicle is recovered and is not a total loss, and;

c. the cost of the first 7 days of hire is not covered; and

d. This extension does not cover costs charged by the hire company for insurance, petrol or normal running
   costs.

The most we will pay under this extension is $5,000 for any one event, unless a different amount is shown in
the schedule.


Uninsured Third Party Protection
You are covered for any uninsured accidental losses (including any excess) caused by an identifiable and
uninsured driver of another vehicle occurring in New Zealand during the period of insurance, provided that:

a. full liability is admitted by that third party, or you have provided us with evidence establishing full liability of
   that third party;
b. And that you did not cause or contribute to the loss; and

c. you supply us with enough information to identify the third party (such as the correct registration, their
   name and address).
The most we will pay under this extension for any one insured vehicle for any one event is $5,000.


Unspecified Trailers
You are covered for any unspecified trailer you own, hire or borrow for accidental loss or damage, or stolen,
not otherwise insured.

We will pay at our option either:

a. The market value

b. The cost to repair the trailer

The most we will pay for under this extension is $2,000 for any one event unless a different amount is specified in
the schedule.


Windscreens and Window Glass
Unless otherwise noted in the schedule, you are insured for accidental loss to windscreens, sunroof, headlights,
tail lights, indicator light glass, mirror glass or window glass (including scratching or damage to bodywork
resulting solely from broken glass).

Where there was tinting or signwriting affixed to any of the above, we will also pay to have the tinting or
signwriting reinstated on that part that suffered the loss, however we will not pay for any costs associated
with joining or associated tinting or signwriting on other parts of the insured vehicle under this extension.

No excess applies to this extension, unless otherwise shown in the schedule.




12                                                       QBE – Steadfast Commercial Motor Vehicle Wording (012019) STFTQMV0119
SECTION 1: OPTIONAL POLICY EXTENSIONS
These optional extensions only apply where specified in the schedule. They are subject to the terms and
exclusions of the policy.


Agreed Value
In the event of a total loss covered under Section 1, we will pay the amount specified in the schedule.


Loss of Use
If loss to an insured vehicle covered under Section 1 prevents you from using it, this extension covers the
reasonable cost of you hiring a substitute vehicle of a similar make, model and specification that is capable of
carrying out the activities of the insured vehicle during the Period of Cover (as defined below) subject to the
following:
a. It only applies to the insured vehicle(s) stated in the schedule as being subject to this extension;
b. The extension does not apply if you have available a free substitute vehicle or once you purchase an
   additional vehicle;
c.   The repair of the insured vehicle must be carried out as soon as reasonably practicable;
d. This extension does not cover costs charged by the hire company for insurance, petrol or normal running costs;
   and
e. This extension does not apply if you have made a claim under Section 1: Automatic Policy Extensions - Theft
   Costs.

If no vehicle of a similar make, model and specification is available for hire (you having consulted with us as
to availability of such a vehicle), subject to the application of all other terms of this extension, we will pay to
you the daily rate shown in the schedule for the Period of Cover subject to the following terms.

The most we will pay under this extension for any one insured vehicle is the limit stated in the schedule. The
maximum Period of Cover for any one insured vehicle is 90 days. An excess equal to the cost of the first 7
days hire applies to all claims under this extension.
In this extension, ‘Period of Cover’ means the period:

a. Beginning:
     i.   When the insured vehicle is delivered to a repairer agreed to by us to start the repair; or
     ii. The date of the loss, if the insured vehicle cannot be driven, or is deemed a total loss at that date;
         and

b. Ending:
     i.   in the case of repair, when the repairs are completed and the insured vehicle is available to be collected
          or delivered, or
     ii. in the case of a total loss, when we have settled your claim under Section 1 in full, or
     iii. when you have returned the substitute hire vehicle,

whichever occurs first.




QBE – Steadfast Commercial Motor Vehicle Wording (012019) STFTQMV0119                                                  13
SECTION 1: EXCLUSIONS
The following exclusions apply only to Section 1. The General Policy Exclusions also apply to Section 1 of
this policy.


Consequential Loss
This policy does not insure:

a. loss of use of any kind whatsoever, or costs or expenses that result from that loss of use, unless expressly
   insured under Section 1, or the Automatic or Optional Extensions applicable to Section 1; or

b. depreciation or reduction in value.


Drilling Equipment
This policy does not insure loss to any drill shaft or bit of any type of drilling rig or machinery whilst being used
for the purpose of drilling below ground or surface level.


Faulty Design
This policy does not insure loss caused by or in connection with the insured vehicle’s faulty or defective design,
specification or materials. However, this exclusion is limited to the part immediately affected and does not apply to
any resultant loss to any other part of the insured vehicle.


Tyres
This policy does not insure damage to or destruction of tyres. However, this exclusion will not apply if the
damage or destruction results from separate loss that is covered by this policy.


Vehicle Parts
1. This policy does not insure loss to the following parts of an insured vehicle:

     a. engine and all engine parts,

     b. cooling systems, including but not limited to radiators, heat exchangers, cooling fans, pressure caps,
        water pumps, thermostats and hoses,

     c. hydraulic system, including but not limited to shock absorbers and suspension systems,

     d. transmission system, including but not limited to gearbox, drive shafts, axles, differentials, clutches, and
        wheel hubs,

     e. fuel systems,

     f. braking systems,

     g. electrical/electronic systems, computer systems, and mechanical systems,

     h. pumping and vacuuming systems,

     i.   any fixed plant machinery (including but not limited to food /drink preparation equipment),

     j. underground exploratory devices.

2. However, this exclusion does not apply to loss that is the direct result of:

     a. fire,

     b. the insured vehicle or a conveying vehicle overturning,

     c. the insured vehicle suffering an impact or collision with an external object,

     d. the insured vehicle being partly or fully immersed in a body of water,

     e. the insured vehicle being stolen or converted,
14                                                        QBE – Steadfast Commercial Motor Vehicle Wording (012019) STFTQMV0119
    f. the insured vehicle being maliciously damaged,

    g. hail, snow, storm or lightning,

    h. natural disaster,

    i.   impact or damage by animals.


Wear and Tear
This policy does not insure loss caused by or in connection with:

1. wear and tear; or

2. rust or corrosion; or

3. action of light and fading.



SECTION 1: BASIS OF SETTLEMENT
Basis of Settlement
1. We will, at our option, settle your claim for loss in one of the following ways:

    a. pay the reasonable cost of repairs carried out to the insured vehicle; or

    b. pay the cash equivalent of the reasonable cost of repairs to the insured vehicle; or

    c. replace the insured vehicle; or

    d. pay the market value of the insured vehicle or the value stated in the vehicle declaration,
       whichever is the lesser; or
    e. if any insured vehicle is subject to the Agreed Value option shown in the schedule then in the event
       of a total loss, we will pay the Agreed Value sum shown in the schedule, or

    f. if the insured vehicle is hired, rented, or borrowed or loaned we will pay the market value of that
       vehicle to a maximum of $250,000.

    g. indemnify you in accordance with the terms of the Automatic Extension - New Replacement Vehicle.
2. We are not liable for that portion of any repair or replacement that improves the condition of the insured
   vehicle beyond its condition before the loss.

3. If any part or component of the insured vehicle is no longer manufactured, we are not liable for more than
   the supplier’s or manufacturer’s list price. Where no such list price applies, the most we will pay will be the
   lesser of:

    a. the price of the part’s closest New Zealand equivalent; or

    b. the last known list price in New Zealand; or

    c. the cost of making a new part.

4. The excess shown in the schedule and any excess payable under any extension in Section 1:
   Automatic Policy Extensions or Section 1: Optional Policy Extensions will be deducted from the amount
   of the loss for each event.




QBE – Steadfast Commercial Motor Vehicle Wording (012019) STFTQMV0119                                                15
     Where the cause of loss is theft or fire (fire not resulting from impact) to the insured vehicle, no excess
     will apply to the Section 1 claim unless stated in the schedule or payable under any Section 1: Automatic
     Policy Extension or Section 1: Optional Policy Extension.

     If more than one insured vehicle suffers loss from a single event, only one excess shown in the
     schedule will apply, being the highest excess, together with any excess payable under any extension in
     Section 1: Automatic Policy Extensions or Section 1: Optional Policy Extensions.




SECTION 2: LIABILITY TO THIRD PARTIES
Cover
We will insure you against your liability to pay damages for:

1. accidental bodily injury to any person; or

2. accidental loss to any property,

 occurring in New Zealand during the period of insurance and arising from the use of an insured vehicle
(including whilst being loaded or unloaded).

Provided all criteria above are met, this cover extends to your liability:

1. in connection with the lawful movement by you of any vehicle which:

     a. is parked in a position which prevents or impedes the loading or unloading of the insured vehicle; or

     b. prevents or impedes the legitimate passage of the insured vehicle.

     Section 2: Exclusion - Property in Care, Custody or Control will not apply to the vehicle being moved; and

2. in connection with the insured vehicle being used in accordance with the permitted use, for the purpose
   of towing any one trailer or caravan, or any one incapacitated vehicle, while attached to the insured
   vehicle. However, the towing must not be for hire or reward.


We will insure you for your legal defense costs and expenses reasonably and necessarily incurred, provided
that they are incurred:

a. with our consent,

b. to defend any civil proceeding (or threat of a civil proceeding) brought against you.

We will meet these costs even if the civil proceeding seems groundless.

The most we will pay for legal defense costs and expenses is $1,000,000 for any event. We will not pay for
legal defense costs and expenses in connection with any criminal proceeding, whether actual or threatened,
including where a victim is seeking reparation. The legal defense costs and expenses cover is additional to the
Section 2: Basis of Settlement liability limit.




16                                                      QBE – Steadfast Commercial Motor Vehicle Wording (012019) STFTQMV0119
SECTION 2: AUTOMATIC POLICY EXTENSIONS
In addition to the cover under ‘Section 2: Liability to third parties’, we also provide the following Automatic
Policy Extensions. All amounts in the Extensions are subject to and not additional to the limits of our liability
shown on the schedule for Section 2 in respect of any one claim or claims arising directly or indirectly from
any one loss.
They are subject to the terms and exclusions of the policy.


Airside Liability
Section 2 is extended to cover your liability arising out of the ownership, operation or maintenance of any
vehicles within the restricted area of any airport used for scheduled commercial flights.

The most we will pay under this automatic extension for any event is $2,000,000, unless a different amount is
shown in the schedule.
Section 2: Exclusions – Airside Liability’ does not apply to claims under this extension.


Cleaning up Costs
Section 2 is extended to cover all costs lawfully charged by any government body or authority or any other entity
for cleaning or restoring the site of an accident following loss, which is covered under Section 1 of this policy.

The most we will pay under this extension is $50,000 for any one event, unless a different amount is shown in
the schedule.
A minimum excess of $500 for each event applies to claims under this extension.


Criminal Court Action/Inquiries/Inquests
Section 2 is extended to cover legal costs and expenses necessarily and reasonably incurred to:

a. defend a charge of manslaughter, or dangerous driving causing death or careless driving causing death, and

b. for legal representation at any inquiry or coroner’s inquest in connection with the death;

resulting from any person covered under Section 2 of this policy using a vehicle insured under this policy.

The most we will pay under this automatic extension for any event is $10,000.

Section 2: Exclusions – Criminal Offences does not apply to claims under this extension.


Driver’s Indemnity
Section 2 is extended to cover the legal liability and legal costs and expenses of any other person caused by or
through or in connection with their use of an insured vehicle or a vehicle covered under Section 1: Automatic
Extensions – Employee’s Vehicles’, in the same manner as we cover you, provided:

a. such use has your permission, and

b. their liability is not covered by any other insurance, and

c. the person using the insured vehicle meets all the same terms of this policy that you must meet.




QBE – Steadfast Commercial Motor Vehicle Wording (012019) STFTQMV0119                                                17
Exemplary Damages
Section 2 is extended to indemnify you and any driver who is in charge of the insured vehicle with your
consent against liability for punitive or exemplary damages for:

a. accidental bodily injury, or

b. accidental loss to any property

arising from an accident in connection with the insured vehicle (including whilst being loaded or unloaded)
which occurs in New Zealand during the period of insurance.
The most we will pay under this extension is $500,000 for any one claim, or series of claims arising from one
accident, and $1,000,000 in the aggregate for all claims during the period of insurance, unless different
amounts are shown in the schedule.
In addition to any other policy excess, each claim under this extension will be subject to an excess of 10% of
any sum for which you or the driver is found legally liable. However, a minimum excess of $5,000 applies to
each claim.

There is no indemnity under this extension:
     i.   arising from any dishonest, fraudulent or malicious act or omission by you or anyone acting on your
          behalf; or
     ii. arising from any claim first notified to you but not notified to us within six months of that date.

Section 2: Exclusions – Exemplary Damages does not apply to claims under this extension.


Financial Charge
Section 2 covers the balance of any outstanding charge on an insured vehicle where:

a. the insured vehicle is purchased during the period of insurance; and

b. the insured vehicle suffers loss which is covered under Section 1 of the policy; and

c. you have made proper enquires in relation to the existence of any charge before making the purchase; and

d. you are liable to pay the outstanding charge.

The most we will pay under this extension is $5,000 for any one insured vehicle, unless a different amount is
shown in the schedule.


Hazardous Substance Emergency
Section 2 extends to cover all costs lawfully charged by any government body or authority or any other entity ,
for their attendance at a hazardous substance emergency arising from the use of an insured vehicle. The
indemnity will be payable regardless of whether the insured vehicle has sustained loss.

The most we will pay under this extension for any event is $50,000.


Hired In Vehicle – Consequential Loss
If you hire or rent a vehicle during the period of insurance and reject the owner’s statutory offer of
insurance, this extension covers your liability to the owner of that vehicle for consequential losses caused by
loss covered under Section 1.

The most we will pay under this extension for any one event $25,000 unless a different amount is shown on
the schedule.

This cover is conditional on the rental vehicle being a similar substitute vehicle as set out in the definition of
insured vehicle.

This extension prevails over ‘Section 2: Exclusions, Property in Care, Custody or Control’.




18                                                       QBE – Steadfast Commercial Motor Vehicle Wording (012019) STFTQMV0119
Marine Liability
If an insured vehicle is transported by sea or air between places in New Zealand during the period of
insurance, Section 2 covers your liability for any resulting General Average and salvage charges recoverable
from it at law.

This applies regardless of whether or not the insured vehicle suffers loss.

General Average means the general average and salvage charges incurred to avoid a loss covered under this
policy that are determined by the contract of carriage, and/or governing law and practice of carriage.


Passenger Liability
Section 2 is extended to cover the legal liability of any person in connection with their being a passenger in or
getting into or out of any insured vehicle. Provided that the person’s liability is not covered under any other
insurance or under any other clause in this policy.


Principal’s Indemnity
Section 2 is extended to indemnify the principal of any construction or works project for their vicarious liability:

a. where the liability arises in connection with the use by you of an insured vehicle on that project, and

b. the liability is for accidental loss to property or accidental bodily injury occurring in New Zealand during
   the period of insurance.


Reparations
You are insured for any reparation you become legally liable to pay arising from accidental bodily injury or
accidental loss to property happening during the period of insurance as a result of an accident caused by or
in connection with any insured vehicle, including while it is being loaded or unloaded.
Amounts payable under this extension are included in, and not additional to, the limits of our liability shown
on the schedule for Section 2: Liability to third parties, in respect of any one claim or claims arising directly or
indirectly from any one loss.
Our liability for Sentencing Act Reparation claims is limited to the limit of indemnity shown on the schedule or
$10,000,000, whichever is the lesser.

Cover for defense costs do not apply to a claim under this extension. We will not pay defense costs in relation to
an offence or where your liability is to pay reparation.

This extension does not cover reparation arising from prosecution of an offence under the Health and Safety
in Employment Act 1992 and/or the Health and Safety at Work Act 2015 (or any replacement Act) and any
subsequent amendments.


Vibration or Weight Damage
We will indemnify you and any driver who is in charge of the insured vehicle with your consent against
liability for accidental loss to any property (including roads) during the period of insurance caused by:
a. vibration caused by the insured vehicle, or

b. the weight of the load carried by the insured vehicle, or

c. the weight of the insured vehicle, or

d. the combined weight of the load and the insured vehicle.

The most we will pay under this extension is $500,000 for each claim or series of claims arising from one event,
unless a different amount is shown in the schedule.

An excess of $2,000 will apply to each event.

Section 2: Exclusions - Vibration or Weight does not apply to claims under this extension.



QBE – Steadfast Commercial Motor Vehicle Wording (012019) STFTQMV0119                                                  19
Vicarious liability
You are insured for your legal liability under Section 2 of this policy while:

a. any vehicle not belonging to you and not provided by you is being used for your business by any person in
   your employment, or

b. any vehicle hired in by you is being used for your business by any hired-in or temporary driver.

We will not cover you for:

a. loss to that vehicle or to property being transported by it, or contained in it;

b. any part of the liability which is also covered under any other existing insurance.




SECTION 2: EXCLUSIONS
The following exclusions apply only to Section 2. The General Exclusions also apply to Section 2 of this policy.
This policy does not insure:


Airside Liability
Liability arising out of the ownership, operation or maintenance of any vehicle within the restricted area of any
airport used for scheduled commercial flights.

Note: Please see Section 2: Automatic Extensions, ‘A. – Airside Liability’.


Contractual Liability
Liability arising out of a contract or agreement unless you would have been liable even without such contract or
agreement.


Criminal Offences
Any legal defense costs, fines or court costs arising from the prosecution of any offence under any Act of
Parliament including any Regulations, Rules or By- Laws made under any Act of Parliament.

Note: Please see Section 2: Automatic Extensions, ‘Criminal Court Action/Inquiries/Inquests’.


Drivers
Liability of any driver, including the insured, for or arising from:

a. bodily injury to, or

b. loss to any property owned by,

that driver, who claims under Section 2 of this policy.


Exemplary Damages
Liability for punitive or exemplary damages.

Note: Please see Section 2: Automatic Extensions – Exemplary Damages.


Liability Outside New Zealand
Liability determined by any court outside New Zealand.




20                                                      QBE – Steadfast Commercial Motor Vehicle Wording (012019) STFTQMV0119
Operation of Plant or Machinery
Liability arising directly or indirectly out of the use of any mechanical plant component while it is being used
or operated for the purpose for which it was designed (e.g. the operation of a crane or back hoe); however, this
exclusion does not apply to the operation of any vehicle mounted crane whilst being used to load or unload
from that vehicle, or of any fork hoist.


Property in Care, Custody or Control
Liability for loss to any property that belongs to, or is/was in your care, custody or control, other than:

a. personal baggage and wearing apparel of any passenger; or

b. a building leased or rented by you; or

c. a vehicle (which is not insured under Section 1 of the policy or owned by you), which is being towed by an
   insured vehicle. However, this does not apply to vehicles which are towed or recovered for reward where
   your business includes a vehicle recovery service.


Transporting of a Load
Liability in connection with the transporting of a load to, or away from, the insured vehicle. However, this
Exclusion does not apply to the actual loading or unloading of the insured vehicle.


Vehicles
Liability for loss to any vehicle that is insured under this policy.


Vibration or Weight
Liability for loss to property (including a road) arising from:

a. vibration caused by the insured vehicle, or

b. the weight of the load carried by the insured vehicle, or

c. the weight of the insured vehicle, or

d. the combined weight of the load and the insured vehicle.
Note: Please see Section 2: Automatic Extensions - Vibration or Weight Damage.




QBE – Steadfast Commercial Motor Vehicle Wording (012019) STFTQMV0119                                              21
SECTION 2: BASIS OF SETTLEMENT
Basis of Settlement
1. The most we will pay for any event under Section 2:

     a. for legal liability is $10,000,000 unless otherwise stated in the schedule

     b. for legal defense costs and expenses is $1,000,000 unless otherwise stated in the schedule.

2. If our maximum liability is insufficient to cover both the insured in the schedule and any other party entitled
   to cover under Section 2, it will apply first to the insured in the schedule.

3. We are not liable for any excess shown in the policy or schedule.

4. The most we will pay under each automatic or optional extension will be the higher of:

     a. the amount specified in the policy; or

     b. the amount specified in the schedule.




22                                                     QBE – Steadfast Commercial Motor Vehicle Wording (012019) STFTQMV0119
GENERAL POLICY EXTENSIONS APPLICABLE TO SECTIONS 1
AND 2 AUTOMATIC EXTENSIONS
These extensions automatically apply. They are subject to the terms of the policy.


Additions and Deletions
1. Additions

    Any similar vehicle purchased or leased by you during the period of insurance is an insured vehicle
    under this policy from the date of purchase or commencement of the lease.

    The maximum amount we will pay under ‘Section 1: Basis of Settlement’ for each purchased or leased
    vehicle covered under this extension is $300,000.

2. Deletions

    If an insured vehicle is sold or the lease ends during the period of insurance, it ceases to be an insured
    vehicle under this policy from the date of sale or the date the lease ends.

3. Premium adjustment

    a. If there are 14 or less vehicles noted on the schedule at policy inception you must advise of all
       acquisitions within 30 days, and an additional premium is paid.

    b. For 15 or greater vehicles, the premium payable by you under this policy will be adjusted at the end of
       the period of insurance to reflect insured vehicles added or deleted under this extension during the
       period of insurance.
    c. We will apply the additions and deletions premium rate as agreed, to 50% of the difference in value
       between all additions and deletions, to calculate any additional premium to be paid to us by you, or any
       refund of premium we are to pay to you for that period of insurance, and you will pay any additional
       premium, or we will refund such sum.


Breach of Condition
This policy will not be invalidated by any breach of condition, where the breach occurs prior to the loss and
without your knowledge or consent, provided that we are advised immediately after you become aware of the
breach and you pay us any additional premium we may require.


Counselling
If an accident involving an insured vehicle that is covered under section 1 of this policy involves a fatality, we
will cover you for the reasonable costs incurred in your driver obtaining professional counselling in excess of
any entitlement under Accident Compensation Corporation.

The most we will pay under this extension is $5,000 for any one event, unless a different amount is shown in
the schedule.

No excess applies to this extension.


Emergency Public Relations
You are insured for the reasonable costs of public relations expenses incurred with our prior written consent, as
a result of a claim payable under this policy.
The most we will pay under this extension for any one event is $25,000 unless a different amount is shown in
the schedule.
An excess of $2,500 applies to this extension.




QBE – Steadfast Commercial Motor Vehicle Wording (012019) STFTQMV0119                                                23
Invalidation
This policy covers you for loss or liability that arises when an insured vehicle is being used in the
circumstances excluded in:

1. General Exclusions ‘Alcohol, Drugs and Other Intoxicating Substances’,

2. General Exclusions ‘Overloaded Vehicles,

3. General Exclusions ‘Intentional or Reckless Acts’,

4. General Exclusions ‘Unlicensed Drivers’,

5. General Exclusions ‘Unsafe Vehicles’,

6. General Exclusions ‘Work Time Rules’,

provided that:

a. the driving in those excluded circumstances was without your knowledge or consent; and

b. you have not waived any right of recovery against the driver, and,

c. you cooperate fully with us and the police in pursuit of compensation from the driver.

The liability of the driver or person responsible for the loss or liability is not insured under this extension.

For the purposes of this extension only, your knowledge is deemed to include the knowledge of:

a. any person employed by you with your delegated authority to control the conduct of the driver; or

b. the driver, if the driver is of such senior position within your business that his/her knowledge or consent is
   by law deemed to be your knowledge or consent.


Release of Liability
Where you are required by legislation or by contractual agreement to release any of:

a. Any fire protection equipment suppliers;

b. New Zealand Government trading as Kiwi Rail;

c. Any oil company; or

d. Any other party to an agreement which has been declared to and accepted by us,

from liability arising from loss insured by this policy, the release is allowed without prejudice to this insurance.




24                                                      QBE – Steadfast Commercial Motor Vehicle Wording (012019) STFTQMV0119
OPTIONAL POLICY EXTENSIONS
These extensions are optional and only apply when stated in the schedule. They are subject to the terms and
exclusions of the policy.


Burning Cost
The premium payable under this policy shall be adjusted on claim costs incurred (claim costs paid plus
outstanding estimates) during the period of insurance. This will be calculated as follows:
a. 30 days after the end of the period of insurance the Total Premium shall be adjusted by dividing the
   Incurred Claims cost by the multiplier as agreed in the schedule.

b. If the premium produced is greater than the Total Premium paid, you shall pay the difference but not
   exceeding the percentage of the deposit premium as agreed in the schedule.
c. If the premium produced is less than the Total Premium paid, we shall refund the difference to a minimum
   retained premium of the agreed percentage in the schedule of the deposit premium.

For the purposes of this extension:

Total Premium shall mean deposit premium plus any additional or return premium adjustments processed during
the period of insurance.

Incurred Claim costs will mean the total amount of claims paid and reasonable estimates of claims yet to be
paid, including fees, net of actual and estimated recoveries.


Hired In Vehicles
If you hire in or rent in a vehicle during the period of insurance and do not accept the rental owner’s
statutory offer of insurance, this extension covers:

1. the hired vehicle as an insured vehicle, whether or not it is a similar substitute vehicle as set out in the
   definition of insured vehicle;
2. covers your liability to the owner of that vehicle for consequential losses caused by loss covered under
   Section 1. The most we will pay under this extension for any one event $50,000 unless a different
   amount is shown on the schedule.

This extension prevails over ‘Section 2: Exclusions, Property in Care, Custody or Control’.


If you hire in or rent in a vehicle during the period of insurance and accept the rental owner’s statutory offer of
insurance, this extension covers:

1. liability to third parties as provided under “Section 2; Liability Cover’ and ‘Section 2; Automatic Extensions‘
   but only for the difference between the amount payable for liability under the statutory offer of insurance
   had you accepted the offer of such cover, and the maximum amount payable under “Section 2: Legal
   Liability Cover’, and
2. the difference between the Section 1 excess under this policy and any deductible that would have been applicable
   under the rental vehicle owner’s insurance had you accepted the offer of such cover, for any event.
For the sake of clarity, this includes non-owned trailers.




QBE – Steadfast Commercial Motor Vehicle Wording (012019) STFTQMV0119                                                 25
Hired Out Vehicle
If you hire out or rent out an insured vehicle during the period of insurance, this extension provides cover:

1. for loss to the insured vehicle under Section 1;

2. for the liability of the hirer under Section 2;

provided that:

     a. the hirer does not breach any express or implied term of the agreement to hire or rent the insured
        vehicle;

     b. there is no other insurance which covers the loss; and

     c. use by the hirer is comparable with your business or occupation.

This extension prevails over ‘General Exclusions, Vehicle Use (a)’. ‘Automatic Extension, Invalidation’ does not
apply to any claim under this extension.


Profit Share
If, at the end of the period of insurance, you agree to renew the insurance with us, we will adjust the
premium paid for that period of insurance as follows:

1. 30 days after the end of the period of insurance the Net Premium will be totalled together with Incurred
   Claims costs as a result of accidents during the period of insurance, and

2. A loss ratio will be calculated by comparing the Net Premium to the total Incurred Claims costs, and

3. If this loss ratio is more than 60%, no profit share refund is payable. If the loss ratio is 60% or less, the
   amount of profit share refund will be calculated by using one of the following profit share percentages.

Profit Share Percentage

     a. If the loss ratio is 40% or less = 20% profit share refund

     b. If the loss ratio is between 41% and 50% = 15% profit share refund

     c. If the loss ratio is 51% or more but not greater than 60% =10% profit share refund

If a profit share is payable, then it will be calculated by multiplying the profit share percentage against the sum
of Net Premium less Incurred Claim costs. This adjustment is processed net of commission.

For the purposes of this extension:
‘Net Premium’ will mean gross premium and any additional or return premium adjustment, less commission if
applicable

‘Incurred Claim costs’ will mean the total amount of claims paid and reasonable estimates of claims yet to be
paid for claims arising in the period of insurance, including fees, net of actual and estimated recoveries.




26                                                      QBE – Steadfast Commercial Motor Vehicle Wording (012019) STFTQMV0119
GENERAL POLICY EXCLUSIONS
These exclusions apply to all parts of this policy.


Accident Compensation Act
This policy does not insure:

    1. liability for bodily injury which is covered by the Accident Compensation Act 2001 (‘Act’), and

    2. in particular, liability for bodily injury payable as reparation for any amounts which are covered by the
       Act, or would be covered but for:

        a. a failure by the victim of offending to correctly notify a claim to the Accident Compensation
           Corporation within the time required under the Act,

        b. the victim’s decision, for whatever reason, not to claim any amount he or she would be entitled to
           claim under the Act,

        c. a decision by the Accident Compensation Corporation to decline a claim or limit its liability in whole
           or in part and for any reason whatsoever.


Alcohol, Drugs and Other Intoxicating Substances
This policy does not insure loss or liability when a vehicle is being driven by any person, including you, who:

1. has a proportion of alcohol in their breath or blood that exceeds the legal limit, or

2. is under the influence of alcohol or any other intoxicating substance or drug, or

3. fails or refuses to supply a breath or blood sample as required by law, or

4. fails or refuses to stop, or remain at the scene, following an accident (as required by law).

This exclusion does not apply to any claim for loss arising from theft of an insured vehicle.

It will be assumed that for 1. above that at the time of the loss or when liability arose the proportion of alcohol
was no less than the proportion of alcohol in any subsequent blood sample or breath test subsequently carried out.


Confiscation
This policy does not insure loss or liability in connection with confiscation, nationalisation, requisition, destruction
of, or damage to property by order of any Government, Public or Local Authority unless the order is given to
prevent or control any accidental loss or damage that would otherwise have been covered by this policy.


Electronic Data
This policy does not insure loss or liability of any type in connection with:

1. loss of, alteration of, or damage to, or

2. reduction in functionality, availability or operation of,

a computer system, hardware, programme, software, data, information repository, microchip, integrated circuit
or similar device in computer equipment or non-computer equipment, whether the insured’s property or not,
that do not in and of themselves constitute an event unless arising out of one or more of the following events:

a. fire, lightning, explosion, or

b. aircraft or vehicle impact, falling objects, or

c. windstorm, hail, tornado, cyclone, hurricane, earthquake, volcano, tsunami, flood, freeze, weight of snow,

provided that this exclusion will not apply where such loss occurs as a direct result of physical damage which is
otherwise covered by this policy and any such loss will be settled in accordance with the policy conditions and
sum insured limits.


QBE – Steadfast Commercial Motor Vehicle Wording (012019) STFTQMV0119                                                      27
Intentional or reckless acts
This policy does not insure loss or liability arising from any intentional or reckless act or omission.


Nuclear
This policy does not insure loss or liability of any type in connection with nuclear weapons material, ionising
radiations or contamination by radioactivity from any nuclear fuel or from any nuclear waste from the
combustion (including self-sustaining process of nuclear fission) of nuclear fuel.


Overloaded vehicles
This policy does not insure loss or liability if the vehicle is loaded or operated contrary to the manufacturer’s
recommended specifications or loaded or operated contrary to regulations or statute. This exclusion does not
apply to any claim for loss arising from theft.


Sanctions
This policy does not insure any loss or provide any benefit under any section of this policy where a claim payment
would breach any sanction, prohibition or restriction under United Nations resolutions or the trade or economic
sanctions, laws or regulations of New Zealand, Australia, the European Union, United Kingdom or United States of
America, or any local autonomous sanctions.

Seepage, Pollution and Contamination
This policy does not insure loss or liability of any type in connection with seepage, pollution or contamination,
unless sudden, unintended and unexpected, occurring during the period of insurance. The coverage under
this policy is limited to costs and expenses reasonably and necessarily incurred to:
1. remove, store and/or dispose of debris or the decontamination, demolish, dismantle, dewater, shore up,
   prop, underpin or carry out other temporary repairs consequent upon damage which is covered by the policy
   and caused by an insured event.

2. demolish and remove any property belonging to the insured which is no longer useful for the purpose it was
   intended for, provided such demolition and removal is necessary for the purpose of the reinstatement or
   replacement.
3. clean up and remove pollutants from land confined to insured premises if the discharge, dispersal, seepage,
   migration, release or escape of the pollutants is caused by an insured event.


Terrorism
Notwithstanding any provision to the contrary within this insurance or any endorsement thereto it is agreed that
this insurance excludes loss, damage, death, injury, illness, cost or expense of whatsoever nature directly or
indirectly caused by, resulting from or in connection with any act of terrorism regardless of any other cause or
event contributing concurrently or in any other sequence to the loss.

This insurance also excludes loss, damage, death, injury, illness, cost or expense of whatsoever nature directly or
indirectly caused by, resulting from or in connection with any action taken in controlling, preventing, suppressing or
in any way relating to any act of terrorism


Unlawful to Insure
This policy does not insure loss or liability of any type in connection with any activity, event or occurrence
deemed to be unlawful to insure against.


Unlicensed drivers
This policy does not insure loss or liability if the insured vehicle is being used or driven by any person who:

1. does not have a licence that is in full force and effect to drive the insured vehicle at the time and place of
   the loss; or



28                                                      QBE – Steadfast Commercial Motor Vehicle Wording (012019) STFTQMV0119
2. is not complying with the conditions of their licence.

This exclusion will not apply if:
    i.   prior to the loss, the driver had held the appropriate licence, is not disqualified from holding or
         obtaining the appropriate licence, and actually obtains the appropriate licence without carrying out a
         further test; or
    ii. the vehicle is being used for the purpose of teaching a learner to drive, if all requirements of the law are
        being complied with.


Unsafe vehicles
This policy does not insure loss or liability if the vehicle is being used in an unsafe condition. This includes any
condition:

1. which is contrary to any recommendation by the manufacturer of the vehicle, or

2. as a result of which the vehicle is not fit to deal with any peril likely to be encountered during the course of
   its operation,

when you, or any driver was (or should have been) aware of that condition.

This exclusion does not apply to any claim for loss arising from theft of the vehicle.


Vehicle use
This policy does not insure loss or liability arising from use or driving of any vehicle insured under this policy:

a. hired out or leased out to a third party for reward; or

b. on a race track, or for pace making, reliability trials, hill climbs or speed tests, or while being used in
   preparation for any one of these activities.


War
This policy does not insure loss or liability of any type in connection with controlling, preventing or suppressing
any of the following: war, invasion, act of foreign enemy, hostilities or warlike operations (whether war is
declared or not), civil war, civil commotion assuming the proportions of or amounting to a popular rising, military
rising, mutiny, rebellion, revolution, insurrection, military or usurped power.




QBE – Steadfast Commercial Motor Vehicle Wording (012019) STFTQMV0119                                                  29
HOW TO CLAIM
What You Must Do
If anything happens that may lead to a claim under this policy, you must:

1. do what you can to take care of the vehicle and to prevent any further loss, expense or liability, and

2. tell us as soon as possible, and

3. notify the police as soon as possible if it is believed any loss was caused by an illegal act of a person other
   than a person covered by this policy, and

4. allow us to examine the vehicle before any permanent repairs are started, and

5. send to us as soon as possible, anything received from anyone about a claim or possible claim against you,
   or anyone else entitled to cover under this policy, and

6. give us any information or help that we ask for, and

7. consent to your personal information in connection with the claim being:

     a. disclosed to us, and

     b. transferred to Insurance Claims Register Limited, and

8. tell us immediately if you, or anyone else entitled to cover under this policy, are charged with any offence
   in connection with the use of an insured vehicle which resulted in loss of property or bodily injury to
   another person.




30                                                     QBE – Steadfast Commercial Motor Vehicle Wording (012019) STFTQMV0119
What You Must Obtain Our Agreement To Do
You, and anyone else entitled to cover under this policy, must obtain our agreement before you:

1. incur any expenses in connection with any claim under this policy, or

2. negotiate, pay, settle, admit or deny any claim or reparation order made against you, or anyone else
   entitled to cover under this policy, or

3. negotiate, make or agree any offer of amends to a victim of offending by any person covered by this policy,
   or
4. do anything that may prejudice our rights of recovery.


Things You Must Do After We Pay A Claim
You, and anyone else entitled to cover under this policy, must:

1. tell us if any lost or stolen property which was part of the claim is found or recovered, and hand it over to us
   if we request it.

2. tell us if any person is ordered to make reparation to you for any loss or cost which is part of the claim,
   and reimburse us for that payment as soon as any reparation is received.


Actions We May Take

1. SUBROGATION
    Once we have accepted any part of a claim under this policy, we may assume your, or any other person
    entitled to cover under this policy’s, legal right of recovery. If we initiate a recovery, we will include any
    excess, and any other uninsured losses suffered. Where we do this, you (or other person entitled to cover)
    agree to pay your or their proportional share of the recovery costs, and subsequently the proceeds of the
    recovery will be shared on the same proportional basis, except that we will reimburse the excess first. You,
    or any other person entitled to cover, must fully co-operate with any recovery process. If you don’t, we may
    recover from you the amount paid in relation to the claim.

2. CONDUCT OF DEFENSE
    We have the sole right to act in your name, or in the name of any other person entitled to cover under
    this policy, and on your or their behalf to defend, negotiate or settle any liability covered under ‘Section 2:
    Liability to third parties’ as we see fit (this will be done at our expense).

    We may elect at any time to pay the maximum amount payable under this policy, or any lesser sum that
    the liability can be settled for. Once we have paid this (plus any defense costs and expenses covered by this
    policy and already incurred, but less any applicable excess) our responsibility to you or any other person
    covered under this policy is met in full.
    The lawyers we instruct to act on your behalf or on the behalf of any other person entitled to cover, are
    authorised by you or such other person, to disclose to us any information the lawyers receive in that
    capacity, including information they receive from you or any other person.

3. WAIVER OF SUBROGATION (GROUP OF RELATED COMPANIES)
    Where you are a parent or subsidiary in a group of related companies, we waive any right of recovery you
    may have against any other company in the same group.

    A ‘group of related companies’ means a group of companies related to one another by virtue of such
    ownership.




QBE – Steadfast Commercial Motor Vehicle Wording (012019) STFTQMV0119                                                 31
4. RECOVERIES
      If an insured vehicle or any property we have paid a claim for is later found or recovered, you must tell us
      immediately and hand it over to us if we request it. We have the right to keep the insured vehicle and any
      property that we have paid a claim for under this policy, including any proceeds if it is sold.

5. REPARATION
      If any person is ordered to make reparation to you for loss to an insured vehicle that we have paid a
      claim for under this policy, then you must tell us. Any payments received must first reimburse our claims
      payment up to the amount of any reparation received.



GENERAL CONDITIONS
YOUR OBLIGATIONS

1. BREACH OF ANY CONDITION
If:

      a. you, or

      b. any other person we insure under this policy, or

      c. anyone acting on your behalf,

breaches any of the conditions of this policy, we may:

         i.   decline the claim either in whole or in part, and/or

         ii. declare either this policy or all insurance you have with us to be unenforceable.

This is at our sole discretion.

2. TRUE STATEMENTS AND ANSWERS
The application is the basis of this policy. Complete and correct statements and answers must be given
(whether by you or any other person) when you:
      a. apply for this insurance, and/or

      b. notify us regarding any change in circumstances, and/or

      c. make a claim under this policy.

3. REASONABLE CARE
You, and anyone using an insured vehicle, must take reasonable care at all times to avoid circumstances that
could result in a claim.

There is no cover if you are reckless or grossly negligent.

4. COMPLYING WITH THIS POLICY
We will not pay any claim unless you, or any person who acts on your behalf, complies with this policy. This
also applies to any other person who can claim under the policy.

5. CHANGES IN CIRCUMSTANCES
You must tell us immediately if there are any:

      a. modifications to an insured vehicle, or

      b. change in the use of an insured vehicle, or

      c. material changes that might alter the nature of the risk insured or increase the chance of a claim under
         this policy.



32                                                        QBE – Steadfast Commercial Motor Vehicle Wording (012019) STFTQMV0119
    Information is ‘material’ where we would have made different decisions about either:

        i.   accepting your insurance, or

        ii. setting the terms of your insurance, if we had known that information. If in any doubt, notify us
            anyway.

    The ‘risk insured’ refers to both:

        i.   the actual property or liabilities covered (known as physical hazard), and

        ii. you or other persons covered by this policy (known as moral hazard).

6. VEHICLE VALUES
All values of insured vehicles stated in the vehicle declaration must represent, as nearly as possible, their
market value. Values such as book value, depreciated cost, written down value and residual value are not
sufficient to comply with this policy condition.
We may require you to provide vehicle declarations showing their book value, depreciated cost, written down
value or residual value in your business records.

7. PRIORITY OF CLAUSES
If there is any conflict or inconsistency between an extension and any other terms of this policy (other than the
Policy Exclusions or Conditions), then the terms most favourable to you prevail.

8. PRIORITY LIMITS OF INDEMNITY
Should the indemnity provided under this policy be insufficient to indemnify both you and any other person
indemnified herein, it shall apply in priority to you as named in the schedule.

CANCELLATION
BY THE INSURED

You may cancel this policy at any time. If you do, we will refund any premium that is due based on the unused
portion of the period of insurance.

BY US

We may cancel this policy by giving you notice in writing or by electronic means at your last known address.
The policy will be cancelled from 4pm on the 30th day after the date of the notice. We will refund you any
premium that is due based on the unused portion of the period of insurance.


HOW WE ADMINISTER THIS POLICY

Change of Terms
We may change the terms of this policy (including the excess) by giving you notice in writing or by electronic
means at the last known address we have for you. The policy will be changed from 4pm on the 30th day after
the date of the notice.


Other Insurance
You must tell us as soon as you know about any other insurance which covers an insured vehicle. This policy
does not cover loss or liability at all if it is insured to any extent under any other insurance policy. We will not
contribute towards any claim under any other insurance policy.


Joint Insurance
If this policy insures more than one person, then all persons are jointly insured. This means that a breach of this
policy by any one person affects everyone’s ability to claim under this policy.
We may choose to pay any claim in full to the person who is named first in the schedule, and this will meet all
our obligations under this policy for that claim.
QBE – Steadfast Commercial Motor Vehicle Wording (012019) STFTQMV0119                                                  33
Interests of Other Parties
If we know of anyone who has a financial interest over an insured vehicle, we can pay them part or all of any
claim proceeds. This payment goes towards meeting our obligations under the policy.

However, anyone recorded as having a financial interest under this policy is not covered by it and has no right to
make a claim.

We are also authorised by you to disclose personal information about you to anyone who holds a financial
interest in an insured vehicle.


Total loss
If we pay a claim for an insured vehicle that we determine is a total loss:

1. that insured vehicle will become our property, and

2. that vehicle is no longer an insured vehicle under this policy, and

3. we will not give any refund of premium, and

4. in the event premium for the period of insurance is paid in instalments, any unpaid premium for the
   balance of the period of insurance is due immediately and may be deducted from any payment made by
   us.


LAWS AND ACTS THAT GOVERN THIS POLICY

Governing Law and Jurisdiction
The law of New Zealand applies to this policy and the New Zealand Courts have exclusive jurisdiction.


Legislation Changes
Where this policy refers to any Act of Parliament, it also includes any sub-ordinate legislation made under it, and
any subsequent Acts or Regulations.


Insurance Law Reform Acts
The exclusions and conditions in this policy are subject to your rights under the Insurance Law Reform Acts
1977 and 1985.


Currency
Any amount shown in this policy or the schedule is in New Zealand dollars.


Goods and Services Tax
Where GST is recoverable by us under the Goods and Services Tax Act 1985:

1. all vehicle values specified in the vehicle declaration exclude GST, and

2. all limits and sub limits exclude GST, and

3. all excesses include GST, and

GST will be added, where applicable, to claim payments.




34                                                    QBE – Steadfast Commercial Motor Vehicle Wording (012019) STFTQMV0119
DEFINITIONS
The definitions apply to the plural and any derivatives of the bolded words. For example, the definition of
‘accident’ also applies to the words ‘accidentally’, ‘accidental’ and ‘accidents’.


accessories
A fitting or attachment that alters the performance, characteristics of, or is designed for use in, a vehicle to
which it is attached but without which the vehicle would still operate, car tools, spare parts, and emergency
aids, used exclusively for the insured vehicle (including when temporarily removed from the insured vehicle),
for example but not limited to: on board computers, telephone installations, satellite navigation devices, remote
controls for attached plant, load securing or protection equipment in, on or in connection with the insured
vehicle, ropes, tarpaulins and racking installed in tradesmen’s vehicles, but not any mobile telephone or
personal audio equipment unless permanently attached to the vehicle.


accident
An event occurring in New Zealand that is unintended, unexpected and unforeseen by you.


act of terrorism
An act of terrorism means an act, including but not limited to the use of force or violence and/or threat thereof, by
any person or group(s) of persons, whether acting alone or on behalf of or in connection with any organisation (s)
or government(s) which from its nature or context is done for, or in connection with, political, religious, ideological,
ethnic or similar purposes or reasons, including the intention to influence any government and/or to put the public,
or any section of the public, in fear.


application
The information provided to us by you or on your behalf when you purchased this insurance or requested a
quotation for this insurance from us. It also includes any subsequent information you provide us with.


bodily injury
The accidental death of or the accidental bodily injury to any person during the period of insurance,
including sickness, disease, disability, shock, fright, mental anguish or mental injury.


driver
The person driving or operating any component of the insured vehicle (for example a crane or hoist).


electronic data
Facts, concepts and information converted to a form useable for communications, display, distribution,
interpretation or processing by electronic and electromechanical data processing or electronically controlled
equipment and includes programs, software and other coded instructions for such equipment.




QBE – Steadfast Commercial Motor Vehicle Wording (012019) STFTQMV0119                                                 35
excess
The first amount of any claim that you must pay for an event, specified in the schedule or in this policy.


event
An event or series of events, arising from one source or original cause.


insured vehicle
1. All vehicles listed in the vehicle declaration provided to us; and

2. Any other vehicle not owned by you that is

     a. hired in or rented in (and do not accept the rental owner’s statutory offer of insurance), or

     b. borrowed or loaned (for example a motor mechanic’s or panel beater’s loan vehicle)

as a substitute of similar make, model and specification and capable of carrying out the activities of a
vehicle fitting the description in 1. above, during the period of insurance. For the sake of clarity, this
includes non-owned trailers.
Note additional vehicles that you purchase or lease during the period of insurance are covered under the
General Extensions - Additions and Deletions automatic extension.


lease/leased
A contract between you and someone else under which you have the right to use a vehicle for a term not less than
one year in return for payment of money.


loss
Physical loss or physical damage.


market value
The reasonable sale price of the same or a comparable vehicle of similar pre-loss age, condition and
specification, including the value of any accessories but excluding the value of any sign-writing.


mechanical plant
A vehicle, that has either plant or machinery attached to it, or is primarily designed as mobile plant or mobile
machinery.


natural disaster
Earthquake, tsunami, volcanic activity, hydrothermal activity, geothermal activity, or subterranean fire, or fire
following any of these.


period of insurance
The period of time stated in the schedule that specifies the start and end dates of this insurance contract.


permitted use
Used by you or anyone with your consent:

1. for your business or occupation; or

2. for your private, social or domestic purposes; or

3. for a business or occupation comparable with your business or occupation, when temporarily lent out by
   you.
36                                                     QBE – Steadfast Commercial Motor Vehicle Wording (012019) STFTQMV0119
reparation
An amount ordered by a New Zealand Court to be paid to the victim of an offence under Section 32 of the
Sentencing Act 2002.


residual value
The residual value of a leased insured vehicle calculated in accordance with the lease agreement relating to
that insured vehicle.


schedule
The latest document issued to you which specifies limits and or sub limits and any applicable excesses under
individual parts of the policy wording. This document forms part of your policy wording.


subsidiary
A company with more than half the nominal value of its equity share capital owned by a parent company, either
directly or through other subsidiaries.


total loss
Actual total loss, or if we determine the insured vehicle is uneconomic to repair.


vehicle
Any type of motor vehicle, machine on wheels, tracks or rollers (but not rails) that is propelled by its own
power, and anything designed to be towed by such motor vehicle, or machine, including any accessories and
fit out of such a machine.


vehicle declaration
The list of insured vehicles stating their values (including the value for any signwriting) provided by you at the
inception of this policy, and any subsequent endorsement or renewal.


we
QBE Insurance (Australia) Ltd.

We may also use the words ‘us’ ‘our’ or ‘company’ to describe QBE.


you
The person(s) or entity named in the schedule as ‘Insured’ including any:

1. subsidiary, or

2. Associated management company, or

3. Associated social or sporting club, or

4. New organisation or company formed or acquired by you during the period of insurance;
5. driver with your consent.

We may also use the word ‘Insured’ to describe you.

Underwritten by
QBE Insurance (Australia) Limited
ABN 78 003 191 035, Incorporated in Australia

As a member of the Insurance Council of NZ, QBE is committed to complying with the Fair Insurance Code. A
copy of the Code can be found at www.icnz.org.nz

QBE – Steadfast Commercial Motor Vehicle Wording (012019) STFTQMV0119                                                37
38   QBE – Steadfast Commercial Motor Vehicle Wording (012019) STFTQMV0119

